General

SOP's that are being used for general tasks (in alfabetic order
 * 1) DHL - Delivery
 * 2) European Venture Contest
 * 3) General Mailings
 * 4) Planning (setting up a timeline)
 * 5) Press Planning
 * 6) Programme in BO
 * 7) Query (Request and Cleaning)
 * 8) Registering contacts in BO
 * 9) Targeted Mailings
 * 10) Telephone
 * 11) Webpages in BO
 * 12) Formatting Cells in Excel with data from BO